Privacy Policy
Welcome to My Diner Restaurant Management System. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Parent Company: Caldoc Systems
Website: www.caldoc.com.ng
Email: mydiner@caldoc.com.ng
1. Information We Collect
We collect information that you provide directly to us, including:
- Business Information: Restaurant/business name, address, contact details
- Personal Information: Name, email address, phone number
- Account Credentials: Username and password (encrypted)
- Transaction Data: Menu items, orders, customer information you input
- Usage Data: How you interact with our platform, features used, time spent
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our restaurant management services
- Process your subscription and manage your account
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities in connection with our platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
3. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your password is encrypted using industry-standard hashing algorithms. All data transmission is secured via SSL/TLS encryption.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With your consent: We may share information when you give us explicit permission
- Service providers: Third parties who help us operate our platform (hosting, analytics)
- Legal requirements: If required by law or to protect rights and safety
- Business transfers: In connection with a merger, sale, or acquisition
5. Your Rights and Choices
You have the right to:
- Access and update your account information
- Delete your account and associated data
- Opt-out of marketing communications
- Export your data in a portable format
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of every website you visit.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our platform, you consent to such transfers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Website: www.caldoc.com.ng
Email: mydiner@caldoc.com.ng
Response Time: Within 48 hours